Privacy Policy & POPIA Compliance

Last Updated: September 2026

Mogoma Research & Development (Pty) Ltd ("we", "us", or "our") respects your privacy and is strictly committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data in compliance with the Protection of Personal Information Act 4 of 2013 (POPIA) and other relevant South African legislation.

1. Information We Collect

We only collect personal information that is necessary for the specific purpose of delivering our human resource development, psychometric, and research services. The types of information we may collect include:

• Website Inquiries: Name, email address, and message content submitted via our contact form.
• Career Applications: CVs, employment history, qualifications, and contact details submitted to our careers portal.
• Assessment Candidates: Biographical data, cognitive and personality assessment results, and medico-legal histories (collected only with explicit, informed consent and under the instruction of our corporate clients).
• Technical Data: IP addresses, browser types, and anonymized usage data to ensure our website functions securely.

2. Our Role: Responsible Party vs. Operator

In these instances, your personal information is processed strictly according to the client's instructions and the specific consent you provide to them. Our handling of this data is governed by strict confidentiality agreements and POPIA-compliant operator contracts. We do not use candidate assessment data for our own marketing or secondary purposes.

3. How We Use Your Information

We use your personal information solely for the following purposes:

• To respond to your inquiries and provide requested information.
• To process job applications and evaluate candidates for internal roles at Mogoma.
• To deliver contracted HR, psychometric, and research services to our clients.
• To comply with legal, regulatory, and professional obligations (e.g., HPCSA guidelines).

4. How We Protect Your Information

We implement stringent technical and organizational measures to secure your personal information against unauthorized access, loss, or destruction. These measures include:

• Encryption: All data transmitted via our website (including contact forms) is encrypted using SSL/TLS protocols.
• Access Controls: Personal information is only accessible to authorized Mogoma personnel and registered psychometrists/psychologists who require it to perform their duties.
• Secure Storage: Digital assessment records are stored on secure, password-protected servers with regular backups. Physical files are kept in locked, access-controlled environments.
• Data Retention: We only retain personal information for as long as necessary to fulfill the purpose for which it was collected, or as required by law (e.g., HPCSA record-keeping mandates).

5. Sharing of Information

We do not sell, rent, or trade your personal information to third parties. We may only share your data under the following strict conditions:

• With our Corporate Clients: Assessment reports and recommendations are shared only with the specific client organization that commissioned the assessment, and only with your prior knowledge.
• Service Providers: We use secure, POPIA-compliant third-party services (such as Web3Forms for website routing) to facilitate operations. These providers are bound by strict confidentiality agreements.
• Legal Requirements: If required by law, court order, or regulatory body (e.g., the Health Professions Council of South Africa), we may disclose information as mandated.

6. Your Rights Under POPIA

As a data subject, you have the right to:

• Request access to the personal information we hold about you.
• Request the correction or update of inaccurate information.
• Request the deletion of your personal information (subject to legal and professional retention obligations, such as medical/psychological record-keeping laws).
• Object to the processing of your personal information in certain circumstances.
• Lodge a complaint with the Information Regulator of South Africa if you believe your rights have been infringed.

7. Cookies and Website Tracking

Our website does not use tracking cookies, advertising pixels, or third-party analytics tools that profile your behavior across the internet. We only use essential, functional cookies required to ensure the website operates correctly and securely on your device.

8. Changes to this Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or South African legislation. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

9. Contact the Information Officer

If you have any questions, concerns, or wish to exercise your rights regarding your personal information, please contact our designated Information Officer: